Eastern Pa MedCom List of Responsibilities
Eastern PA Medcom provides expedient Advanced Life Support (ALS) Communications between ground support ambulances and regional hospitals within the Eastern Pennsylvania Emergency Services Region. All sixteen Hospitals within the Eastern PA Region are linked to the Eastern PA MedCom Communications Center.
Eastern Pa MedCom provides:
Eastern Pa MedCom provides:
- Medical Command to both ALS and Basic Life Support (BLS) agencies:
- UHF (Ultra High Frequency) Radio
- Telephone Communications with hospitals
- UHF (Ultra High Frequency) Radio
- Provide back up Medical Command to all Sixteen
(16) Regional Command Facilities
- ALS Medical Relay Reports - patient report to
receiving hospital
- Mass Casualty Incident Communications (MCI)
- Ability to link all 16 Regional Command
Facilities [if needed on one frequency]
- Alert all Regional Hospitals
- Provide incident information to hospital
staff
- Alert affected area Hospitals by "Zone"
- Alert Council Staff and Medical Directors
- Alert Red Cross covering that area
- Capable of paging pre-hospital providers with
response instructions
- Ability to link all 16 Regional Command
Facilities [if needed on one frequency]
- EMS Council Staff paging, alerting and dispatching:
- In the event of a major event, Eastern PA MedCom is able to dispatch all EMS Council staff to an incident
- Anyone needing to contact EMS Council Staff after hours can contact Eastern PA MedCom for assistance
- In the event of a major event, Eastern PA MedCom is able to dispatch all EMS Council staff to an incident
- Recording of all Communications:
- Eastern PA MedCom has the ability to record
all Communications that occur through our UHF Radio System
- All Communications are recorded onto our
state of the art- "NICE LOG" Digital Voice Logging System
- Eastern PA MedCom has the ability to record
all Communications that occur through our UHF Radio System
- System Utilization Reports
- Provide monthly QA/QI (Quality
Assurance/Quality Improvement) to all participating Medical Command
Facilities. QA/QI is done using the Digital Voice Logging System
- Provide monthly QA/QI (Quality
Assurance/Quality Improvement) to all participating Medical Command
Facilities. QA/QI is done using the Digital Voice Logging System
- Assist in the dispatch of Air Medical
Services
- Providing Technical support to EMS Agencies
when needed
- Outreach Educational Programs
- Capability of paging regional Paramedic and
Health Professionals
- Post Regional Hospital Diversion Status:
- Area hospitals will notify Eastern PA MedCom of their status of handling patients (i.e. Full Divert, Divert due to Equipment Failure, Behavioral Divert and Divert to Internal Disaster).
- Area hospitals will notify Eastern PA MedCom of their status of handling patients (i.e. Full Divert, Divert due to Equipment Failure, Behavioral Divert and Divert to Internal Disaster).
- Critical Incident Stress Management (CISD) Hotline - 610.973.1624
- Requests are routed through the
Communications Center
- All information is gathered and forwarded to
our highly skilled Stress Management Team
- Provide services 24 hours a day/7 days a
week
- Dispatch appropriate "Team Members"
specializing in the area of request
- Provide monthly statistical data to the CISM
Committee
- Requests are routed through the
Communications Center
- Monitor PA Department of Health - "Fred Alert Monitoring System"
FRED: Facilities Resource Emergency Database
- In the event of a large scale emergency or
MCI, MedCom has the ability to provide information via the FRED System
and gather information from hospitals (i.e. beds, medications and
blood, etc.)
- Eastern PA MedCom can then provide all this
information back to Incident Command or person requesting the
information
- In the event of a large scale emergency or
MCI, MedCom has the ability to provide information via the FRED System
and gather information from hospitals (i.e. beds, medications and
blood, etc.)
- Monitor PA Emergency Management Agency - "PEIRS Website"
- Incidents are reported and recorded
throughout the Commonwealth and placed on the website to advise other
agencies of the incident
- Eastern PA MedCom will monitor events and
incidents in our 6 County Region and report them to the Eastern PA
Emergency Medical Services Council
- Special Operations Dispatching
- Coordinate and dispatch Specialty Teams
throughout the 6 County Region
- o Maintain radio communications with Team
Leaders throughout the duration of incident
- Incidents are reported and recorded
throughout the Commonwealth and placed on the website to advise other
agencies of the incident
© Eastern PA MedCom
